Mission and Ministry

Introduction to Customer Experience

Course Details The ‘Introduction to Customer Experience’ short course introduces the main principles of customer experience and how it aligns with the values of The Salvation Army. Delegates will have the opportunity to explore who are our customers, discuss best practice in communication and examine how to solve common problems and respond effectively. Learning Outcomes:

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Introduction to Customer Experience

Course Details The ‘Introduction to Customer Experience’ short course introduces the main principles of customer experience and how it aligns with the values of The Salvation Army. Delegates will have the opportunity to explore who are our customers, discuss best practice in communication and examine how to solve common problems and respond effectively. Learning Outcomes:

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Holy Sepulchre

Study Tour of Israel and Palestinian Territories

Study Tour All officers who have served 20 years or more will be eligible to participate in an organised tour of Israel and the Palestinian Territories. Next Dates 7-16 March 2023 (This date is now closed for further applications.)5-14 March 202411-20 March 202510-19 March 2026 Purpose • To enrich and deepen a personal relationship with

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BA (Hons) Christian Theology & Practice

Introduction: The Christian Theology and Practice programme at William Booth College (WBC) is open to people in ministry in The Salvation Army who have completed Salvation Army Officer training. The programme is structured to enable you to study different aspects of Christian Theology and its application in the contemporary context. This aims to equip you

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BA (Hons) Pastoral Care with Psychology

Introduction: The Pastoral Care with Psychology degree programme at William Booth College (WBC) is open to people in ministry in The Salvation Army who have completed Salvation Army Officer training SISTAD, in partnership with NCC Havering Colleges is offering an opportunity for you to build upon your officer training and fast-track to a BA degree

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Vocational Development Pathways

Dates for 2023 Course Content: The Vocational Development Pathway Workshop forms an important part of the Officer Development Review process and is designed to enable you to reflect on your fullest potential as an officer; helping you explore wider issues relating to your ongoing development and vocational fulfilment. The workshop provides a framework to: Pre-Course

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Crafting your Preaching for Purpose, Place & People

Course Content: An opportunity to explore ways to increase and broaden your effective preaching skills, including : Learning Outcomes: By the end of this course, delegates should be able to: Additional Information Learning hours: 10 Pre-course workThe delegates will be given some material to engage with prior to the course/guided reading AssessmentOutline and presentations of

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An Introduction to Faith Based Facilitation

Course Details Faith Based Facilitation is the cornerstone of the Mission Development Plan and is the cornerstone of our approach to supporting and enabling mission. This way of working is encouraged by International Headquarters that involves looking at your corps, centre or community, analyzing what’s going on and reflecting on it in the light of

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Introduction to Motivational Interviewing

Course Details Motivational Interviewing is a collaborative, goal-oriented method of communication with particular attention to the language of change. It is designed to strengthen an individual’s motivation for and movement toward a specific goal by eliciting and exploring the person’s own arguments for change. MI encourages client responsibility and consideration of the consequences of maintaining

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