Working with Complex Mental Health Needs

Working with Complex Mental Health Needs

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Course Dates

16-17 November 2022: in person at William Booth College.

13 – 14 June 2023

Course Content:

This course addresses how best to support clients with complex needs, including “dual diagnosis”; i.e., comorbidity of diagnosed and un-diagnosed mental health needs and substance issues.

Delegates will have an opportunity to:

  • Examine and reflect on their own engagement with people who use their service in the light of up-to-date knowledge of different mental health issues
  • To be better equipped to identify signs and symptoms of mental health disorders and distress
  • To become a better advocate for vulnerable clients, with greater knowledge and understanding of their needs and rights and of the resources available to them.

Preference will be given to delegates have attended a Foundation in Mental Health Course first as this will be a distinct advantage.

Learning Outcomes:

By the end of this course, delegates should be able:

  • To understand a greater range of mental health issues and concerns that may affect our service users, whether in congregational or residential settings
  • To understand the impact of undiagnosed mental illness on individuals, families and communities
  • To identify factors that can negatively impact mental health (eg, social exclusion; loss of work, home or dignity)
  • To recognise how signs and symptoms of mental distress can be confused or exacerbated by substance/alcohol misuse
  • To enable delegates to better advocate on behalf of vulnerable service users and to find resources and to make referrals to appropriate agencies

Learning hours: 14

Required pre-course reading
•Understanding Mental Health Problems. Mind.
•Dual Diagnosis: a challenge for the reformed NHS and for Public Health England. A discussion paper from Centre for Mental Health, DrugScope and UK Drug Policy Commission.
•Removing Barriers: Dual Diagnosis and Motivational Interviewing. Published by K. Sciacca in Professional Counselor, 1997.

Other courses helpful for preparation:
Mental Health First Aid

Other courses helpful for development:
Management of Problem Substance Use
Introduction to Motivational Interviewing
Principles of Trauma Informed Practice
ASIST – Applied Suicide Intervention Skills Training

Who Should Apply?

Anyone whose role involves supporting those with mental health issues.


Date and Time

Wednesday, November 16th 2022


William Booth College, Champion Park, London

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