Operational Departmental Manager, Level 5 Apprenticeship (England)

Operational Departmental Manager, Level 5 Apprenticeship (England)

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This Level 5 Apprenticeship delivered by Lifetime Training, has been designed to support managers to become strong and effective leaders. The programme teaches managers how to become agile and be ready to manage change and maximise every opportunity.  It is an opportunity for individuals to learn and develop modern management skills, knowledge and behaviours which can help them excel in their current position and help support career progression.

Suitable for

Managers that manage teams and/or projects, and achieve specific goals and objectives as part of the delivery of an organisation’s strategy.

All Managers undertake an initial assessment to determine their course suitability including a skills scan, personal statement, short assignment and 10-minute interview.

Programme Delivery

Delegates will benefit from enhanced learning through a range of knowledge development webinars and workshops delivered by Lifetime Trainers and nationally acclaimed business consultants, Leading Results. You will be required to: attend 5 x 2 day workshops (online or in Coventry), 5 x 2Hour Knowledge Development Webinars, 2 x Action Learning Sets, remote coaching sessions, 1 x mock assessment day; complete assignments, gather evidence of learning and how this has been applied in the workplace; and complete an End Point Assessment which includes a test of knowledge, a professional discussion and an interview.

Modules include;

Skills and Knowledge

  • Operational management
  • Project management
  • Financial management
  • Leading and managing people
  • Building relationships
  • Communication
  • Personal effectiveness
  • Self-awareness
  • Management of self
  • Decision-making


  • Taking responsibility
  • Inclusivity
  • Agility
  • Professionalism

For more information on the course contents please click here.

Length of programme

18 months plus 3 End point Assessment


Operations/Departmental Managers that manage teams and/or projects, and achieve specific goals and objectives as part of the delivery of an organisation’s strategy.

There are no qualifications required to attend this programme. However, English and Maths L2 (GCSE A*-C or equivalent) are required elements of this programme and you will need to provide your certificates. If you cannot provide your certificates you will need to achieve Functional Skills L2 English and/ or maths prior to taking the the end point assessment. If you haven’t got your GCSE (A or O Levels or equivalent) certificate, you may be able to obtain it from the awarding body or from your school. But, If you can’t you will need to take the relevant Functional Skills Level 2 exam.

To apply, follow the link: https://sistad.org/application-forms/ →


Date and Time

Saturday, May 27th 2023



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